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Module
Module 3 of 5Lesson 1 of 1~14 min

A clear request in five elements

Most disappointing answers come from an incomplete request. This lesson gives you a simple structure for writing a clear request, then teaches you to understand why an answer misses the mark and to fix it with one well-chosen detail rather than starting over.

Lesson objective

By the end of this lesson, you will be able to write a request that specifies the task, the context, the data, the format and the success criteria, then diagnose a disappointing answer and fix it with a targeted clarification.

Topics covered

  • writing a prompt
  • effective prompts
  • generative AI
  • improving an answer

In the glossary

Full glossary

Where it fits

Getting a useful first result

How do you phrase a request that gives a usable result, and what do you do when the answer disappoints?

Lessons in this module

  1. A clear request in five elements (this lesson)

What you will learn in the course

This lesson is part of the course Choosing and using AI tools at work

  • Explain how a generative AI assistant works and what it does well or badly, so you know what to ask of it.
  • Identify a tool's limits (fabrications, sources, freshness, data privacy) and the precautions to take before using it.
  • Write a clear request (task, context, data, format, criteria) that produces a usable first result.
  • Diagnose why a response falls short and fix it with a targeted clarification.
  • Select the right tool for a deliverable using a grid of criteria (deliverable, data, sources, cost, language, integration) and justify the choice.
  • Choose the right way of working for a task (conversation, project, deep research, agent) and the level of control that goes with it.
  • Build your toolkit by comparing at least two tools on a real task with criteria written in advance.