Choose your observability tools

Lesson objective

By the end of this lesson, you will be able to tell apart the main types of observability tools for AI (dedicated tool via SDK, gateway, general-purpose monitoring platform) and choose with explicit criteria, including data protection.

Where it fits

Tooling and reporting

Which tools do you use to track all this, and how do you report on it to get decisions?

Lessons in this module

1. Choose your observability tools (this lesson)
2. Report to stakeholders
3. Final workshop: your dashboard and your procedure

What you will learn in the course

This lesson is part of the course Ship and monitor an AI feature in production

• Design the staged launch of an AI feature (feature flag, shadow, canary, percentages) with quantified promotion criteria and a tested kill switch.
• Define what you log and trace for each model call, what you mask or exclude (personal data), how long you keep it, and with which tool.
• Set up quality signals in production (user feedback, sampled human review, online evaluations, drift) and connect them to the evaluation set.
• Manage cost per request and per useful outcome, and perceived latency (budgets, alerts, caching, streaming, response length, model choice).
• Diagnose AI-specific incidents (drift, provider outage, deprecation, call loop, cost spike) and plan the right fallbacks.
• Run a model or prompt change with regression evaluations, shadow comparison, staged rollout and a rollback plan.
• Build the quality, cost and latency dashboard of an AI feature and report to stakeholders with decisions to make.

Related courses

• Build an AI assistant for your productAdvanced · ~3 hr
• Design a RAG architecture that fits your productAdvanced · ~3 hr 30 min
• Evaluate an AI feature: test sets, metrics and LLM judgesAdvanced · ~3 hr