Module 2 of 6Lesson 2 of 3~12 min
Write the framing brief
An assistant with a fuzzy scope promises everything, delivers nothing and becomes impossible to evaluate. This lesson teaches you to frame your assistant before the first line of prompt, by setting who it works for, what it must handle, what it will not do and how you will know it succeeds.
Lesson objective
By the end of this lesson, you will be able to write an assistant's framing brief: problem, users, target questions, allowed actions, explicit out-of-scope items and measurable success criteria.
Topics covered
- product scoping
- AI assistant
- functional scope
- success criteria
- framing brief
Where it fits
Frame the assistant
Does my product need an assistant, and to do what exactly?
Lessons in this module
- Identify a use case worth an assistant
- Write the framing brief (this lesson)
- Understand the anatomy of an LLM assistant
What you will learn in this module
This lesson is part of the course Build an AI assistant for your product
- Identify a use case that justifies an AI assistant and write its framing brief (problem, users, allowed actions, out of scope, success criteria).
- Choose and justify a knowledge strategy (instructions, injected context, RAG, fine-tuning) and a conversation memory strategy.
Related courses
- AI & ProductAdvancedRegular practice: you already use the tools or work on this topic.
Design a RAG architecture that fits your product
3 hr 30 min
- AI & ProductAdvancedRegular practice: you already use the tools or work on this topic.
Evaluate an AI feature: test sets, metrics and LLM judges
3 hr
- AI & ProductExpertAdvanced level: for deeper mastery and specialization.
Ship and monitor an AI feature in production
3 hr