Module 3 of 6Lesson 2 of 3~15 min
Write a production system prompt
The system prompt sets the assistant's behavior on every exchange, and a sloppy version shows up as inconsistent answers. This lesson teaches you to write and review a production-grade system prompt, while knowing exactly what it can never guarantee on its own.
Lesson objective
By the end of this lesson, you will be able to write and critique a structured system prompt (role, context, rules, uncertainty handling, format, edge cases) and explain what it cannot guarantee.
Topics covered
- system prompt
- prompt engineering
- AI assistant
- system instructions
- LLMs in production
In the glossary
Where it fits
Design the experience and behavior
How should the assistant present itself, answer, say "I don't know" and hand over?
Lessons in this module
- Design the conversational experience
- Write a production system prompt (this lesson)
- Specify the response format for the interface
What you will learn in this module
This lesson is part of the course Build an AI assistant for your product
- Design the conversational experience: entry point, tone, handling uncertainty, handoff to a human and response format.
Related courses
- AI & ProductAdvancedRegular practice: you already use the tools or work on this topic.
Design a RAG architecture that fits your product
3 hr 30 min
- AI & ProductAdvancedRegular practice: you already use the tools or work on this topic.
Evaluate an AI feature: test sets, metrics and LLM judges
3 hr
- AI & ProductExpertAdvanced level: for deeper mastery and specialization.
Ship and monitor an AI feature in production
3 hr