Module 3 of 5Lesson 1 of 2~11 min
Map the flow and its edge cases
A flow designed only for the happy path leaves the team improvising as soon as something goes wrong. This lesson teaches you to map a user's main path and then the situations at the edges, as a clear user flow that designers, developers and PMs can all share.
Lesson objective
By the end of this lesson, you will be able to map the happy path of a job story, then its edge cases (error, cancellation, missing data, permissions), as a user flow the whole team can read.
Topics covered
- user flow
- user journey
- edge cases
- UX design
- journey mapping
Where it fits
Design the solution
What does the experience look like, including when things go wrong?
Lessons in this module
- Map the flow and its edge cases (this lesson)
- Wireframes, screen states and heuristic critique
What you will learn in this module
This lesson is part of the course Design and validate a product experience with AI
- Map a flow with its edge cases and turn it into low-fidelity wireframes that cover every screen state.
Related courses
- Product ManagementAdvancedRegular practice: you already use the tools or work on this topic.
Write specs that developers and AI agents understand
2 hr 30 min
- Product ManagementAdvancedRegular practice: you already use the tools or work on this topic.
Instrument a product and use data to make decisions
3 hr 30 min
- Product ManagementAdvancedRegular practice: you already use the tools or work on this topic.
Prioritize and build an outcome-based roadmap
2 hr 30 min