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Module
Module 2 of 5Lesson 2 of 4~14 min

Run and synthesize discovery interviews, with AI

Users readily describe what they would do, much less what they actually do. This lesson helps you prepare a solid interview guide, run the conversation without steering the answers, and rely on AI to prepare and synthesize while checking everything it gives back to you.

Take this lesson: your first course is freeSee the full syllabus

Lesson objective

By the end of this lesson, you will be able to write an interview guide based on past behavior, run an interview without leading the answers, and use AI to prepare and synthesize while checking what it produces.

Topics covered

  • user interviews
  • interview guide
  • user research
  • AI synthesis
  • product discovery

Where it fits

Understand the problem

Which problem, for whom, and what evidence do we have?

Lessons in this module

  1. Write a testable problem statement
  2. Run and synthesize discovery interviews, with AI (this lesson)
  3. Evidence-based personas and job stories
  4. Choose an opportunity and its riskiest assumptions

What you will learn in this module

This lesson is part of the course Design and validate a product experience with AI

  • Write a user-centered, testable problem statement backed by discovery evidence.
  • Prepare, run and synthesize unbiased discovery interviews, using AI for preparation and synthesis without delegating judgment to it.
  • Build a persona and job stories grounded in real quotes, then choose a target opportunity in an opportunity solution tree.

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